Privacy Policy

Effective Date: 2026-04-08
Introduction
Welcome to BRT Services (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, www.brt-services.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your information through our forms.

2. Information We Collect

a. Personal Information
We may collect personal information that you voluntarily provide, including:

Full name
Phone number
Email address
Service address or location
Any details you provide in inquiry or contact forms

b. Automatically Collected Information
When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the website
Referring website URLs

c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and support marketing efforts.

3. How We Use Your Information

We use your information to:

Respond to inquiries and provide requested services
Schedule appointments or provide quotes
Send updates, confirmations, and service-related communications
Send marketing messages (only with your consent)
Improve website functionality and customer experience
Comply with legal obligations
4. SMS & Communication Consent

By providing your phone number through our website, you consent to receive calls and text messages (SMS) from BRT Services, which may include:

Appointment confirmations and reminders
Service updates
Promotional messages (if you opt in)

Message frequency may vary. Standard message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly.

We do not share or sell your phone number for third-party marketing purposes.

5. Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: With trusted third parties who help us operate our business (e.g., CRM systems, scheduling tools, marketing platforms)
Legal Compliance: When required by law or to protect our legal rights
Business Transfers: In the event of a merger, sale, or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or deletion
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

BRT Services
Email: pricing@brt-services.com
Phone: +1 630 267 9684
Address: 720 Plainfield Rd, Willowbrook, IL 60527, Suite 103